Image: ENCA The Department of Trade, Industry and Competition (the dtic), in partnership with Business Process Enabling South Africa (BPESA), will host the Global Business Services (GBS) Annual Conference at the Hilton Hotel in Durban, KwaZulu-Natal, from 3–5 November 2025. The conference will bring together investors, international brands, policymakers, and industry leaders from key markets such as Australia, the United Kingdom, and the United States to explore new investmen