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Bright Pattern Releases Next Gen AI-Powered Workforce Management Solution
Image: Supplied Bright Pattern , a leading provider of AI-powered omnichannel contact center solutions, announced the general availability of its next generation advanced Workforce Management (WFM) software, featuring a 100% native integration across the Bright Pattern Omnichannel Contact Center platform and the Bright Pattern AI Suite. This unified solution eliminates the complexity and cost of standalone WFM systems while delivering enterprise-grade workforce optimization c

Sifiso Ngobese
Dec 172 min read


Cybersecurity Outlook For 2026 Warns Of Sophisticated Phishing And Growing Shadow AI Threats
Image: Supplied Email remains the primary attack vector Email is expected to remain the dominant entry point for cyberattacks, potentially accounting for as much as 90% of breaches. Phishing incidents already represent 77% of attacks, and the rise of AI-generated content is accelerating this trend. Messages are becoming more personalised, fluent and context-aware, making them harder to detect even for trained employees. As collaboration platforms tighten access controls and m

Sifiso Ngobese
Dec 172 min read


Vodacom Unveils Digital-First EDU-Tainment Platform Showcasing Deals And Services
Image: Supplied Vodacom has launched a new social-led content platform, the Value News Network (VNN). Hosted on YouTube, Instagram and TikTok, designed to keep customers informed about the latest value-driven products, services, and special offers. Through VNN, customers can enjoy bite-sized, engaging video content highlighting Vodacom’s most compelling deals, ranging from mobile data and voice packages to fibre offerings, RED Simplified contracts with rewards, and a broad su

Sifiso Ngobese
Dec 122 min read


IVDR CE Certification: Low Manufacturer Awareness as Self-Declared Devices Now Require Notified Body Oversight
Image: Supplied I3CGLOBAL , a leading global regulatory compliance consulting organization, has issued an urgent industry advisory highlighting the low level of awareness among IVD manufacturers regarding the mandatory compliance requirements under the EU In Vitro Diagnostic Regulation (IVDR) 2017/746 especially among companies whose devices were previously self-declared under IVDD and now fall under Class B and C requiring Notified Body involvement for the first time. Unde

Sifiso Ngobese
Dec 122 min read


Quorum Software Appoints Kathleen Creech as Executive Vice President and Chief People Officer
Image: Supplied Quorum Software , a global leader in energy software, today announced the appointment of Kathleen Creech as Executive Vice President and Chief People Officer (CPO). In this role, Creech will lead Quorum’s global People and Talent organization, partnering with the executive team to align the company’s people strategy with business priorities and to deliver a consistent, high-trust employee experience worldwide. Creech brings deep experience leading human resour

Sifiso Ngobese
Dec 122 min read


Vendor Reconciliations from BEST Now Available on SAP® Store
Image: Best website BEST today announced that its Vendor Reconciliations solution is now available on SAP ® Store the online marketplace for SAP and partner offerings. BEST Vendor Reconciliations integrates with SAP Business Technology Platform (SAP BTP) and delivers automated vendor statement processing, improved financial accuracy, and reduced manual effort to customers. “Our customers want reliability, consistency, and clear control over their financial data. By bringin

Sifiso Ngobese
Dec 112 min read


LG Technology Powers One Of The Worlds Largest Virtual Production Studios As Korea Expands Its Lead
Image: Supplied LG Electronics (LG) has announced that its dedicated virtual production (VP) LED solution is powering the newly opened Studio V, a cutting-edge VP stage located within StudioCube in Daejeon, South Korea. StudioCube is the country’s largest public filming facility, and Studio V now stands as one of the world’s largest volume VP studios, reinforcing Korea’s growing momentum in next-generation content production and strengthening its global presence in the entert

Sifiso Ngobese
Dec 93 min read


Bright Pattern’s AI Interaction Analytics: Transforming Contact Centers into Strategic Nervous System
Image: Supplied Bright Pattern announced the availability of the next generation of AI Interaction Analytics, a groundbreaking capability that fundamentally redefines the strategic value of the contact center. As part of the Bright Pattern AI Suite, this powerful solution analyzes 100% of customer interactions across all channels, transforming thousands of daily conversations into actionable C-level intelligence that drives business strategy, product innovation, and competit

Sifiso Ngobese
Dec 92 min read


From Design to Data - How Make My Brand Is Setting New Standards for Digital Creativity
Image: Supplied Make My Brand, a global branding and digital agency, is pioneering a new standard for digital creativity by combining compelling design with data-driven insights. Its proprietary Brand Development Lifecycle (BDLC) framework and Design & Development-as-a-Service model yield “AI-powered, future-ready websites that build stronger connections” and drive measurable growth. Bridging Creativity and Analytics Make My Brand builds user-centric digital experiences

Sifiso Ngobese
Nov 282 min read


AI Productivity Tools in South Africa – Unlock Faster, Smarter Workflows
Image: Supplied South African organisations are under pressure to do more with less — and AI has become the most effective way to increase productivity without adding extra headcount. With tools like ChatGPT, Microsoft Copilot, Gemini, and automated workflows , employees can reduce admin, automate routine tasks, and improve output quality across HR, finance, operations, sales and management. CAG helps companies integrate these AI tools safely, securely, and in a way that deli

Sifiso Ngobese
Nov 281 min read


Essential AI skills for South African employees
Image: Supplied South African organisations are accelerating their adoption of workplace AI tools such as ChatGPT, Microsoft Copilot and specialised business assistants. As companies move toward automation and digital productivity, a clear skills gap is emerging across admin, HR, finance, operations and management teams. According to College Africa Group (CAG), one of South Africa’s leading AI corporate training providers, every employee now requires a core set of practical A

Sifiso Ngobese
Nov 272 min read


Petra Diamonds Begins Implementation of Mineware’s Safety and Risk Management Software Suite
Image: Supplied Mineware Consulting is pleased to announce that Petra Diamonds has begun implementing the Syncromine Safety and Risk Management software suite across its operations, marking a strategic step toward strengthening operational safety, compliance, and real-time risk visibility. Petra Diamonds, one of Africa’s leading diamond mining groups, has consistently demonstrated its commitment to creating safer, more efficient working environments. The implementation of Sy

Sifiso Ngobese
Nov 272 min read


Nothreat Expands to South Africa to Strengthen AI-Driven Cyber Defense Across the Region
Image: Supplied UK-based AI cybersecurity company, today announced the opening of its new regional representative office in South Africa. This strategic expansion marks the company’s commitment to supporting enterprises and governments across Africa with advanced, autonomous cyber defense technologies. Africa’s cybersecurity landscape is evolving rapidly. According to KPMG’s Africa Cyber Security Outlook , organisations across the continent are experiencing year-on-year growt

Sifiso Ngobese
Nov 272 min read


New Poll Shows Americans Overwhelmingly Oppose Federal Preemption of State AI Regulations
Image: Supplied American voters oppose adding artificial intelligence preemption provisions to the National Defense Authorization Act by a decisive 3-to-1 margin, according to a new YouGov poll conducted by the Institute for Family Studies. The survey reveals that 57% of Americans oppose congressional efforts to block states from regulating AI through military spending legislation, while only 19% support such measures. The polling comes as House Majority Leader Steve Scalise

Sifiso Ngobese
Nov 222 min read


Podcasting Market Future Growth Prospects: In-depth Insights, Business Opportunities with Acast, Amazon.com, Inc
Image: Supplied Global Podcasting Market is estimated to be valued at USD 32.54 Bn in 2025 and is expected to reach USD 173.49 Bn by 2032, exhibiting a compound annual growth rate (CAGR) of 27% from 2025 to 2032. The global podcasting market is witnessing steady growth, fueled by rising demand for on-the-go and personalized audio content. News and political podcasts continue to lead in popularity, reflecting strong audience interest in current events. Interview-based formats

Sifiso Ngobese
Nov 213 min read


BitMobile Achieves Multi-Country Type Approval for Its Phēnix X Smartphone Across Africa
Image: Supplied BitMobile , a South African-based leader in mobile innovation and blockchain-driven solutions, announced a breakthrough milestone for its flagship Phēnix X smartphone: type approval across key African countries, unlocking one of the most extensive market expansion opportunities in the company’s history. This achievement positions the Phēnix X as one of the few next-generation smartphones cleared for commercial distribution across multiple regions simultaneousl

Sifiso Ngobese
Nov 212 min read


Actual SEO Media, Inc. Uncovers the Impact of Semantic Depth on Modern Rankings
Image: Supplied Semantic depth has become a key factor in modern search rankings. Digital marketers and business owners are now seeing that search engines look beyond simple keywords. Actual SEO Media, Inc. explains that stronger meaning helps a website earn trust, keep visitors longer, and appear for more search terms. Search engines today read content more like people. They look for clear answers, helpful details, and natural language. When a page is complete and easy to un

Sifiso Ngobese
Nov 203 min read


Teneo Named Best Online & Home Schooling Education Resource 2025 at MEA Business Awards 2025
Image: Supplied South Africa’s leading online school , Teneo School , has been named Best Online & Home Schooling Education Resource 2025 - South Africa at the MEA Business Awards 2025, recognising its pioneering use of smart technology and data insights to deliver measurable academic improvement for learners of all abilities. Built entirely in-house, Teneo School’s proprietary Smart School System™ combines AI, behavioural science, and real-time analytics to support expert te

Sifiso Ngobese
Nov 203 min read


Master Drilling Group Chooses InEight’s Integrated Software to Bolster Global Drilling Operations
Image: Master Drilling Group Website Innovative technology leader Master Drilling Group has selected InEight Estimate, InEight Schedule, and InEight Document to support global drilling operations. a leading provider in construction project controls software, announced today that Master Drilling Group , a global provider of specialized drilling solutions, has selected InEight Estimate, InEight Schedule, and InEight Document to support its global operations and strategic growth

Sifiso Ngobese
Nov 202 min read


AGII Develops Real-Time Learning Engines to Power Smarter Web3 Automation
Image: Supplied AGII , an advanced AI automation platform for decentralized systems, has launched real-time learning engines designed to deliver smarter, more responsive Web3 automation. These new engines allow AGII to continuously learn from live blockchain data, enabling dynamic optimization and intelligent adjustment of processes across smart contracts, dApps, and multi-chain workflows. The real-time learning engines analyze transaction behavior, network congestion, execut

Sifiso Ngobese
Nov 171 min read
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